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Fredericton Employee of the Month - July 2009

Customer Care Representative

Congrats to Mona Nadeau on winning Employee Of the Month for July 2009.

Mona is focused on providing excellent customer service and is always willing to go above and beyond to help those around her and her customers, she is quick to speak up when she can help, and has a positive attitude in all she does!

Always seen with a smile on her face she focus' on the "can do" not on the "can't do".

Way to GO Mona!!!!!!!!!!!!!!!!

Don't forget to take advantage of your parking space!

Niagara Employee of the Month - June 2009

Customer Care Representative

Congratulations to Niagara's Employee of the Month, Laura MacIver!!

Laura MacIver is a member of the Back Office Rental Team that supports our Direct Energy client and has been with Accenture for over four years. During this time, she has taken Sales & Service Calls, been a member of the Escalations Team, the Executive Support Team and now is a part of the Direct Energy Back Office Team, supporting the Rental Area.

Laura excels in her performance and leads by example. She is a valued member of the Back Office Team, not only for her extensive knowledge and strong work ethic, but also for positive attitude and cheerful disposition.

Laura was trained in the Rental area, and then was tasked with training others to form a department responsible for the Rental piece and continues to be the “go to girl” for everyone regarding confusing scenarios. She always takes on challenges at full steam and takes initiative for her own learning and development. Laura is always available to assist her peers, whether it be answering questions, finding ways to get answers or brightening their days with her witty, dry sense of humor!

Laura, thank you for being a leader and strong contributing member to our team and to Accenture!

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